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AI Customer Support Calls for Your Business
- Custom AI Tools – Tailored AI solutions built for seamless enterprise integration.
- Expert AI Team – Elite AI specialists driving innovation at scale.
- Task Automation – AI-powered workflows to maximize efficiency.
Seamless AI Call Support Features for Every Tier
| Core | Pro+ | Business+ | Enterprise | |
|---|---|---|---|---|
| AI Phone Agent | ||||
| AI Phone Agents i | 1 | 25 | Unlimited | Unlimited |
| Receive Calls i | ✔ | ✔ | ✔ | ✔ |
| Outbound Call Campaigns i | 1 | 5 | Unlimited | Unlimited |
| Call Transfers i | ✔ | ✔ | ✔ | ✔ |
| Parallel Calls i | 3 | 10 | 500 | 1,000 |
| Conversational Pathways i | ✔ | ✔ | ✔ | ✔ |
| Call Transcription i | ✔ | ✔ | ✔ | ✔ |
| Intent & Call Outcome Summaries i | ✔ | ✔ | ✔ | ✔ |
| Call Analytics i | ✔ | ✔ | ✔ | ✔ |
| Multi-Language Support i | ✔ | ✔ | ✔ | ✔ |
| ElevenLabs Voices i | ✔ | ✔ | ✔ | ✔ |
| Clone Voices i | 1 | 5 | 10 | Unlimited |
| AI Knowledge Base i | ✔ | ✔ | ✔ | ✔ |
| Call Variables i | ✔ | ✔ | ✔ | ✔ |
| Local & Global Phone Numbers i | ✔ | ✔ | ✔ | ✔ |
| No Code i | ✔ | ✔ | ✔ | ✔ |
| No Cap on Minutes & Usage i | ✔ | ✔ | ✔ | ✔ |
| Intelligent Communication Tools | ||||
| AI Voice Agent i | ✔ | ✔ | ✔ | ✔ |
| SMS i | ✔ | ✔ | ✔ | ✔ |
| Email Capable i | ✔ | ✔ | ✔ | ✔ |
| Smart Automation | ||||
| AI Appointment Management i | ✔ | ✔ | ✔ | ✔ |
| Automation Platform, 250+ Apps i | ✔ | ✔ | ✔ | ✔ |
| Automation Executions, Monthly i | 900 | 10,000 | 100,000 | Unlimited |
| Marketing Solutions | ||||
| Outbound Call Campaigns i | 1 | 5 | Unlimited | Unlimited |
| Lead Management i | ✔ | ✔ | ✔ | ✔ |
| Integrations & Restful API | ||||
| 250+ Integrations i | ✔ | ✔ | ✔ | ✔ |
| REST API i | ✔ | ✔ | ✔ | ✔ |
| Webhooks i | ✔ | ✔ | ✔ | ✔ |
| Security & Compliance | ||||
| SOC 2 Compliant i | Coming Soon | Coming Soon | Coming Soon | Coming Soon |
| ISO Certifications i | ✔ | ✔ | ✔ | ✔ |
| Data Encryption at Rest and in Transit i | ✔ | ✔ | ✔ | ✔ |
| AI EU Act i | ✔ | ✔ | ✔ | ✔ |
| GDPR Compliant i | ✔ | ✔ | ✔ | ✔ |
| CCPA Compliant i | ✔ | ✔ | ✔ | ✔ |
| Auditable Logs i | ✔ | ✔ | ✔ | ✔ |
| Support | ||||
| Access to Customer Support i | Standard Support | 24/7 Support | Priority | Priority |
| Professional Services / $250 per hour | ||||
| Professional Services i | ✔ | ✔ | ✔ | ✔ |
| Dedicated Account Manager i | ✔ | ✔ | ✔ | ✔ |
| AI Tuning and Optimization i | ✔ | ✔ | ✔ | ✔ |
Calculate Your Savings by Switching to Lacy!
Agent Labor Cost per Day: $0
AI Cost per Day: $0
Daily Savings: $0
Monthly Savings: $0
Yearly Savings: $0
Empower Your Support Team with Lacy AI
- Accelerate response times with fully autonomous AI agents
- Instantly handle calls, emails, texts, and more across all channels
- Handle support in multiple languages, effortlessly
- Empower your team to do more with intelligent workflow automation
- Build stronger connections with emotionally aware AI
The Future of Voice AI Support Starts Here
- Fully autonomous AI voice agents for round-the-clock support
- Real-time, intelligent call handling with personalized responses
- Scalable AI to meet the demands of any industry
Empowering Exceptional Customer Support for Every Interaction
- Strengthen your brand with AI that cares about your customers as much as you do
- Real-time, intelligent call handling with personalized responses
- Deliver exceptional service that reflects your company’s values
How Can AI Automation Help Your Business Thrive?
How does Lacy simplify workflows with AI automation?
Lacy eliminates repetitive tasks by managing processes like scheduling, call routing, and customer inquiries, allowing your team to focus on more strategic work.
Can Lacy’s AI automation really save time for my business?
Yes, Lacy handles tasks in real-time, such as customer interactions and appointment setting, ensuring faster resolutions and freeing up your team’s valuable time.
How does AI automation boost productivity with Lacy?
By automating routine tasks like CRM updates, follow-ups, and support tickets, Lacy allows your staff to dedicate their energy to high-priority projects and customer engagement.
How does Lacy help reduce overhead costs?
Lacy’s AI solutions reduce the need for extensive staffing by handling a high volume of calls, messages, and inquiries with precision, offering a cost-effective alternative to scaling customer support.
What types of tasks can Lacy automate?
Lacy automates phone call handling, customer inquiries, scheduling, SMS communication, and omnichannel customer support, ensuring seamless operations across all channels.
Can Lacy handle complex customer interactions?
Absolutely. With advanced AI capabilities like emotional intelligence and multilingual support, Lacy provides personalized, context-aware interactions that enhance customer satisfaction.
How does Lacy help businesses scale with AI automation?
Lacy’s scalable AI solutions grow with your business, enabling you to handle increasing customer demands without adding more staff or resources.
Is Lacy easy to integrate into existing systems?
Yes, Lacy integrates seamlessly with your current workflows and tools, ensuring a smooth implementation process without disrupting your operations.
Automate Your First Response with AI
