Transform Healthcare Support and Operations with AI Phone Agents

Lacy.ai provides advanced AI tools to manage patient inquiries, appointment scheduling, and billing across numerous locations in large hospital systems like Kaiser Permanente, Mayo Clinic, and Cleveland Clinic. Enhance operational efficiency, reduce wait times, and improve patient satisfaction with intelligent automation designed for national healthcare networks.

Lacy helping healthcare networks improve customer support and operations with AI phone agents by automating appointment scheduling, handling patient inquiries, and providing 24/7 assistance for enhanced care and efficiency.
300+
AI Solutions for National Healthcare Networks

Revolutionize Healthcare Operations with AI Automation

Lacy.ai empowers national healthcare networks by automating patient inquiries, appointment scheduling, and billing processes across multiple locations. Our AI-driven solutions enhance operational efficiency, reduce wait times, and improve patient satisfaction, making healthcare delivery more effective and patient-centered.

AI Workflow by Lacy – streamlining business processes with intelligent, automated workflows for seamless customer interactions and efficient task management. Powering always-on support and optimized operational flow through advanced AI technology.
Multilingual support by Lacy – enabling seamless, AI-powered customer interactions across languages for global reach and accessibility. Delivering consistent, high-quality support in multiple languages to enhance customer experience worldwide.
AI Call Reception by Lacy – providing automated, AI-driven call reception to greet and direct customers efficiently. Enhances customer experience with responsive, professional call handling available 24/7.
Always On by Lacy.ai – part of the slogan 'Always On, Always Ready,' representing Lacy's commitment to autonomous AI customer support that's responsive, reliable, and available 24/7. Ensuring seamless customer interactions anytime, anywhere.
Patient Inquiries

Enhance Patient Communication with AI Solutions

Lacy.ai automates the management of patient inquiries, providing quick, accurate, and consistent support across all communication channels.

Instant AI Responses

AI-driven tools offer immediate answers to patient questions, reducing wait times and improving overall satisfaction.

Personalized Assistance

Tailor responses based on patient history and preferences, ensuring a personalized experience that builds trust.

Appointment Scheduling

Streamline Patient Appointment Management with Autonomous AI

Lacy.ai optimizes appointment scheduling, ensuring efficient coordination and availability management across multiple hospital locations.

Automated Booking

AI-driven tools handle appointment requests instantly, reducing scheduling conflicts and ensuring timely care.

Real-Time Updates

Provide patients with real-time updates on appointment status, keeping them informed and engaged throughout the process.

Personalized Reminders

AI sends customized appointment reminders to patients based on their preferences, improving attendance rates and enhancing patient satisfaction.

Operational Efficiency

Boost Healthcare Productivity with AI Automation

Lacy.ai enhances your healthcare operations by automating routine tasks, allowing your teams to focus on delivering exceptional patient care.

How Healthcare Providers Excel with AI Phone Support

"Positioned us for success."

"They took the time to understand our needs and challenges and delivered a solution that not only addressed our immediate concerns but also positioned us for future growth and success."

David Williams

CRO

"Positioned us for success."

"They took the time to understand our needs and challenges and delivered a solution that not only addressed our immediate concerns but also positioned us for future growth and success."

John Thompson

Director, Summit Industries

"Consistently gone above."

"Their team's ability to listen to our needs, understand our goals, and deliver solutions has been instrumental in our success. They have consistently gone above and beyond to ensure."

Jessica Rodriguez

CEO, NextGen Solutions