AI-Powered Call Automation for Instant Customer Support

Deploy AI phone agents to streamline customer calls, SMS, and scheduling. Easy setup, seamless automation—Get started free today!

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AI Phone Agents Section

Smart, Scalable AI Call Agents

Effortlessly handle high call volumes with intelligent automation.

Automated Call Answering

Instantly respond to customer calls around the clock, resolving common queries without delays.

Outbound Call Campaigns

Proactively engage customers with personalized voice outreach for follow-ups and reminders.

Seamless Call Routing

Smartly direct calls to the right agents or departments, reducing wait times significantly.

AI-Powered Conversations

Offer human-like interactions through advanced AI voice intelligence, improving customer satisfaction.

English
Arabic
Bulgarian
Chinese
Croatian
Czech
Danish
Dutch
Filipino
Finnish
French
German
Greek
Hindi
Hungarian
Indonesian
Italian
Japanese
Korean
Malay
Norwegian
Polish
Portuguese
Romanian
Russian
Slovak
Spanish
Swedish
Tamil
Turkish
Ukrainian
Vietnamese

Speak your customers’ language

Lacy supports over 40+ languages to support your customers.

  • Offer native‑language support to boost satisfaction
  • Expand globally with real‑time multilingual engagement
  • Resolve issues faster with instant language switching
AI Multi-Channel Communication

Multi-Channel Customer Engagement

Connect effortlessly with customers via phone, SMS, email, and more.

AI SMS & Text Support

Instantly reply and engage customers through automated text messaging for quick issue resolution.

Custom Workflow Automation

Easily build automated workflows for personalized SMS and email communication at scale.

AI Email Automation

Automatically send and reply to emails, handling repetitive tasks with precision.

Enhanced CRM Integration

Seamlessly integrate with your CRM, ensuring real-time data sync and actionable insights.

Automate Your First Response with AI

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AI Phone Agents Section

AI-Enhanced Scheduling & Appointments

Streamline your booking process with intelligent calendar management.

Smart Appointment Booking

Allow customers to schedule appointments directly through voice or text interactions.

Automated Reminders & Confirmations

Significantly reduce no-shows with automated SMS and voice appointment reminders.

Real-Time Calendar Updates

Automatically sync AI scheduling with your team's calendar, eliminating manual coordination.

Easy Rescheduling

Offer quick, AI-assisted rescheduling options, enhancing customer convenience.

No-Code AI Automation

Performance Monitoring

Gain deep insights into call handling efficiency, customer interactions, and AI agent performance.

Real-Time Call Analytics

Access instant AI-powered call data to boost customer service quality and agent efficiency.

Call Transcriptions

Automatically transcribe and summarize calls for improved quality assurance and training.

Agent Efficiency Tracking

Monitor and analyze AI agent activity to optimize response times and client outcomes.

Advanced Analytics & Insights

Optimize your customer support with AI-driven data analytics.

  • We design custom AI-powered workflows that match your business needs, ensuring seamless call handling, routing, and task automation.
  • Connect Lacy.ai's AI voice agents with CRM, scheduling, and messaging tools to create fully automated, end-to-end workflows.
Image of a happy woman on the phone, engaging with Lacy AI's customer support agent. The image highlights the satisfaction and ease of using Lacy’s AI-powered customer support, which provides efficient, real-time assistance and personalized interactions, enhancing the overall customer experience.
  • Our experts fine-tune AI call scripts, response logic, and automation sequences to maximize efficiency and enhance customer interactions.
  • Whether you're a startup or enterprise, we build flexible AI-driven workflows that adapt and scale with your growth.
Custom AI Workflow Journey

Automate Your First Response with AI

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Pricing Page

AI Customer Support Calls for Your Business

Monthly
One Month Free | Yearly
Core
Power Your Calls with AI Voice Agents.
$99 /mo + minutes
Try for Free
$0.36 per minute
Pro+
AI call automation for small businesses.
$299 /mo + minutes
Try for Free
$0.21 per minute
Business+
For businesses scaling with automation.
$499 /mo + minutes
Try for Free
$0.19 per minute
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AI Articles

Image for the 'Why Lacy' article featuring Lacy Autonomous Intelligence’s commitment to AI-powered customer support solutions. The image portrays automated robots working efficiently, emphasizing Lacy's Always On, Always Ready approach to autonomous, 24/7 customer support. This visual highlights how Lacy's technology provides reliable, scalable support for seamless customer interactions.

Why Legal Professionals Are Rapidly Adopting AI-Driven Technology: Streamlining Operations and Enhancing Client Experiences

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Image for the 'Why Lacy' article featuring Lacy Autonomous Intelligence’s commitment to AI-powered customer support solutions. The image portrays automated robots working efficiently, emphasizing Lacy's Always On, Always Ready approach to autonomous, 24/7 customer support. This visual highlights how Lacy's technology provides reliable, scalable support for seamless customer interactions.

The Future of Customer Support: How Lacy AI is Revolutionizing Customer Experience with Generative AI

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Image for the 'Why Lacy' article featuring Lacy Autonomous Intelligence’s commitment to AI-powered customer support solutions. The image portrays automated robots working efficiently, emphasizing Lacy's Always On, Always Ready approach to autonomous, 24/7 customer support. This visual highlights how Lacy's technology provides reliable, scalable support for seamless customer interactions.

Why Lacy Revolutionizing Customer Support with AI-Powered Workflow Automation

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FAQs: AI for Customer Support Calls

FAQ Section

What is Lacy.ai?

Lacy.ai is an AI-powered platform that automates calls, emails, and SMS through an intuitive, no-code interface designed for enhanced AI customer support.

Does Lacy work with our existing phone systems?

Yes! Lacy integrates with your existing phone systems, enhancing call automation without infrastructure changes. Whether using VoIP, cloud-based services, or traditional lines, Lacy’s AI voice agents handle calls, route conversations, and automate interactions seamlessly.

How does Lacy.ai integrate with my existing tools?

Our platform seamlessly connects with popular CRMs, calendars, and support systems, ensuring smooth AI automation and communication flows.

Do I need technical expertise to set up Lacy.ai?

No, our no-code platform allows anyone to create and manage AI workflows effortlessly, regardless of technical background.

Can Lacy.ai handle high volumes of customer interactions?

Yes, our platform is built to manage simultaneous AI phone calls and messages, ensuring reliable performance during peak periods.

Is Lacy.ai available 24/7?

Absolutely—our AI voice agents provide round-the-clock support, ensuring your business is always connected with its customers.

How does Lacy.ai ensure data security and compliance?

We use advanced encryption and adhere to global data protection standards, safeguarding all AI communication and customer data.

Can I customize the automation workflows?

Yes, our platform allows full customization of AI workflows to meet your specific business needs without any coding required.

Lacy logo – symbolizing Autonomous AI Customer Support that's Always On, Always Ready. Reflects Lacy’s dedication to innovative, seamless, and multi-channel customer engagement through advanced AI technology.
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